BusTalk

[steamtrain6868]

Airline agents and attendants say please and thank you and generally kiss your ass to go overboard to give you good customer service. Greyhound used to handle your bags and agents would help you get on the last bus at the last minute. Drivers were talkative and friendly. Now bags are thrown into the mud at stations you have to handle your own bags and agents are anything but sales oriented.( http://www.youtube.com/watch?v=68dTwJNvE1E) When I have asked agents at the bus station why I don't get the same level of service that I get at the airport the standard reply is that "We serve a lower class of passenger". Then if that really is the case I assume that middle class bus riders who had the option of"leaving the driving to us" have left the building years ago.
To top that off we have NFTA police thugs who manhandle customers on a regular basis around here in Buffalo.