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Customer Service- Key to Repeat Business/Increased Ridership
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ripta42
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Age: 45
Joined: 15 Apr 2007
Posts: 1035
Location: Pawtucket, RI / Woburn, MA

PostPosted: Tue Jun 16, 2009 8:33 am    Post subject: Reply with quote

HwyHaulier wrote:
On SCN - NYC. Better to consider end points at Journal Square, and at least one other area NJT connection? Compare, what's the point
to attempts to run in and out of PABT?


Now you're adding transfer and wait time to an already abhorrently long commute. I don't think people would go for it.
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HwyHaulier




Joined: 16 Dec 2007
Posts: 932
Location: Harford County, MD

PostPosted: Tue Jun 16, 2009 9:20 am    Post subject: Reply with quote

[quote="ripta42"]
HwyHaulier wrote:
...Now you're adding transfer and wait time to an already abhorrently long commute. I don't think people would go for it...

ripta42 -

Not necessarily? Riders, near entirely, don't work or have other business right at, or a few minutes short walk, around PABT. "Single seat service" (a)
concepts may be misunderstood. Intuitively, it would appear to be not all that vital when there is heavy and frequent service at the transfer point.
There were an astonishly huge millions and millions or riders who used the "Change at JSQ" or "Change at Jamaica" service requirements...

Besides, isn't an already abhorrently long commute simply Mother Nature's way of telling a rider they reside too far from work? And, all other taxpayers
are to underwrite the apparently misguided behaviors (b) because...

Tariff Notes:

(a) Which, necessarily, hints at discussion of why National City Lines used the principle with much enthusiasm...

(b) A local example "stick in my throat" (so to speak). We have the grand spending of the dollars so as to support rail riders with average incomes
around $100K or more p.a. The "equity" issue in all of it? Why is this paid by taxes on the very poor, fixed income, and other very modestly situated
people? Besides that, the rail craze starves upkeep and repair funds from the Highway Funds money. The actions jeopardize safety of highway users...

....................Vern....................
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ripta42
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Age: 45
Joined: 15 Apr 2007
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Location: Pawtucket, RI / Woburn, MA

PostPosted: Tue Jun 16, 2009 2:07 pm    Post subject: Reply with quote

HwyHaulier wrote:
Not necessarily? Riders, near entirely, don't work or have other business right at, or a few minutes short walk, around PABT. "Single seat service" (a)
concepts may be misunderstood. Intuitively, it would appear to be not all that vital when there is heavy and frequent service at the transfer point.
There were an astonishly huge millions and millions or riders who used the "Change at JSQ" or "Change at Jamaica" service requirements...


I'm making the assumption that many of these riders do not have a single seat ride. Rather, they probably already endure a three-seat commute (drive to a park & ride, bus to PABT, subway to place of employment). Your proposal not only adds a fourth seat, but a third fare.

Quote:
Besides, isn't an already abhorrently long commute simply Mother Nature's way of telling a rider they reside too far from work? And, all other taxpayers are to underwrite the apparently misguided behaviors [...We have the grand spending of the dollars so as to support rail riders with average incomes around $100K or more...]


More than likely, if these riders made grand sums of money, they would be able to afford living closer to their place of employment. Maybe it's nature's way of saying there should be more jobs in New Jersey and Pennsylvania, but you go where the work is. What's more, the projected ridership assumes almost no off-peak or PM peak boardings from Scranton. I would think that the existence of the rail line would make commuting to Scranton more convenient and make the city more competitive for jobs.

Quote:
Besides that, the rail craze starves upkeep and repair funds from the Highway Funds money. The actions jeopardize safety of highway users...


Do you really want to compare highway subsidies versus transit subsidies? Shocked
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HwyHaulier




Joined: 16 Dec 2007
Posts: 932
Location: Harford County, MD

PostPosted: Tue Jun 16, 2009 3:18 pm    Post subject: Reply with quote

ripta42 wrote:
...Do you really want to compare highway subsidies versus transit subsidies? Shocked...

ripta42 -

The homework already done on this one. See Trains, July 2009 at page 29. Summary Income and Expense tables for publicly funded transactions.
A reader may discern where there is mere pass through of various taxes collected, and simply applied into the same taxed entities...

The entire NYC - Scranton discussion. Why it is that this needs even be considered, with result of diverting riders from privately held Greyhound and
Frank Martz services? If we subscribe at all to statements of Jerry Brown about finite resources, aren't there other regional priorities of much more
importance? If the NY/NJ Port is to hold its premier position (and all the related jobs that attend it), the Bayonne Bridge issues are vital and critical.
Clearly of more significance than seeing Sammy and Susie of Scranton get another transport option?

......................Vern...................
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ripta42
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PostPosted: Tue Jun 16, 2009 3:46 pm    Post subject: Reply with quote

Are Martz, et al., actively fighting this proposal? According to the Environmental Assessment, Martz has added buses and expanded service, but roadway capacity is still finite. Private bus carriers between D.C., Philadelphia, New Jersey, New York, Albany, Connecticut, Rhode Island, and Boston haven't been done in by railroads; why, then, should Scranton and the Poconos be any different?
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HwyHaulier




Joined: 16 Dec 2007
Posts: 932
Location: Harford County, MD

PostPosted: Tue Jun 16, 2009 4:11 pm    Post subject: Reply with quote

ripta42 -

Bloomberg ran a most impressive report on privately operated busses on the vaunted NEC. Might a reader guess they are operating a much more
attractive service vis-a-vis competition? It gets us back on the original Customer Service intent here...

http://www.bloomberg.com/apps/news?pid=20601213&sid=akcsXdQlfgzQ

Your instant reply. So, what is said? Given a possibility of diversion of huge sums of public funds, the end result a mediocre operation not attuned
to compete in the marketplace? Bah! Rebuild the Bayonne Bridge!

In an attempt at droll, rather a shame AMTRAK finds some use for the venerable advertising slogan, "Route Of The Empire Builder". I can think of an
agency where that appears to better apply. No denying the Empire Builder part of it...

...............Vern..............
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Dieseljim
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Joined: 26 Jun 2008
Posts: 548
Location: Perry, NY

PostPosted: Wed Jun 17, 2009 7:33 am    Post subject: Buses vs. Trains Scranton to New York Reply with quote

What about the George Washington Bridge Bus Terminal? Or is that one at capacity, too?
HwyHaulier wrote:
ripta42 wrote:
...The problem with buses elimiating cars on the road and thus freeing up capacity is that even the bus-only lanes headed into the City are at capacity. No more room, unless you work second shift, or in Jersey City...

ripta42 -

On SCN - NYC. Better to consider end points at Journal Square, and at least one other area NJT connection? Compare, what's the point
to attempts to run in and out of PABT?

.....................Vern................
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metrolinecoach111




Joined: 25 Dec 2008
Posts: 18
Location: Atlantic City, NJ

PostPosted: Thu Jun 18, 2009 11:09 am    Post subject: Re: Buses vs. Trains Scranton to New York Reply with quote

Dieseljim wrote:
What about the George Washington Bridge Bus Terminal? Or is that one at capacity, too?
HwyHaulier wrote:
ripta42 wrote:
...The problem with buses elimiating cars on the road and thus freeing up capacity is that even the bus-only lanes headed into the City are at capacity. No more room, unless you work second shift, or in Jersey City...

ripta42 -

On SCN - NYC. Better to consider end points at Journal Square, and at least one other area NJT connection? Compare, what's the point
to attempts to run in and out of PABT?

.....................Vern................


Dieseljim and others,

The issue with the GWBBS is its location - the station is located on 178th and Broadway, a nice 6 miles and change away from Midtown - which translates into either a 40-minute local bus or subway ride into the CBD - if anything the station is underutilized and has potential, but that issue of location, and the additional issue of the Bridge Crossing over the Hudson are the issues...

As many have said before, the point of the commuter services via bus travel into New York and the reason why it has been so successful is the one-seat ride into the city - granted that in areas outside of North Jersey, it involves two-seats with a car to a stop but because buses are not restricted to infrastructure or timing adherence as trains are, they are flexible enough in both route and scheduling to cater to people being dropped off in a CBD - note that the second highest unload point in Manhattan aside from the PABT and the Wall Street Area is the routing of 34th Street to Madison to 59th, as that route parallels the areas most people work at, eliminating the need to take a subway to their place of employment.
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Dieseljim
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PostPosted: Fri Jun 19, 2009 6:43 am    Post subject: Penn Station as an Intermodal Center Reply with quote

If the Farley Post Office Building gets developed as a new Penn Station, why not modify the current Penn Station so you could berth a dozen or more buses at a time and adapt it as a satellite to the Port Authority Bus Terminal as well as continued use as a rail station. Remove whatever car parking area there is and there would be room to berth a bunch of buses. With PABT at capacity and GWBBT in a poor location, I cannot see any other choice for transit planners in New York City, save possibly banning automobiles from outside the city from entry.
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ripta42
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Location: Pawtucket, RI / Woburn, MA

PostPosted: Fri Jun 19, 2009 12:10 pm    Post subject: Reply with quote

The Penn Station expansion is needed to create more capacity for trains, not to move the trains so the capacity can be freed up for other uses. I don't know if PABT is at capacity or not, but regardless, buses can "berth" curbside if more terminal capacity is needed. You can build a brand new 40-story bus terminal if you want; the capacity constraint is still the roads leading into and through the City.
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metrolinecoach111




Joined: 25 Dec 2008
Posts: 18
Location: Atlantic City, NJ

PostPosted: Fri Jun 19, 2009 4:42 pm    Post subject: Reply with quote

The Port Authority is at approximately 98% capacity right now on average - you really cannot accommodate any more departures during the PM peak hours - the schedules for most carriers on most routes is such that there is a departure from every gate every 5 minutes or less on average - you can't squeeze any more slots out of the gates, thus a primary reason why many of the private carriers have shifted many of their departures to 5th Avenue and 34th/42nd Street for streetside loading pick-ups - also proves to be a convenient option for many commuters.

Issue with loading streetside near the PABT is the limited space for pull-ins and pull-outs of buses - 41st Street and 8th Avenue (dubbed Area X) is the full-time stop for Coach USA's Newark Airport Express Buses, 42nd and 8th (terminal side) is the pick/drop location for numerous jitney operations and the New York Airport Service to JFK and LGA - 40th and 8th is an extremely busy corner that can't be really be spared for departures or arrivals of coaches, although a jitney operator drops passengers on the corner - 9th Avenue is out of the picture because of the congestion and inaccessibility to the rest of the terminal or its approaches...

Very few options left, and creating bus berths at Penn Station will not really solve the issue - it would actually create more of a mess, considering that the Herald Square/Penn Station area is the home to a dozen curbside carriers - add more motorcoach traffic and watch what happens...
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HwyHaulier




Joined: 16 Dec 2007
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Location: Harford County, MD

PostPosted: Sat Jun 20, 2009 6:53 am    Post subject: Reply with quote

ripta42 wrote:
The Penn Station expansion is needed to create more capacity for trains, not to move the trains so the capacity can be freed up for other uses. I don't know if PABT is at capacity or not, but regardless, buses can "berth" curbside if more terminal capacity is needed. You can build a brand new 40-story bus terminal if you want; the capacity constraint is still the roads leading into and through the City.


ripta42 -

Exactly! Which is why, in earlier comment here about SCN - NYC adventurism, my conjecture that any Scranton work could be handled quite well
thru transfers at Journal Square, or a NJ side NJT service point, or both. It pulls moves off the Hudson bridges and tunnels.

Then, we get back to the distressing issue: Why should a new service lane come into being by predatory raids on the book of present Martz or
Greyhound riders? Might one think this Gov-Transit fantasy progressed to completely out of control stages? It can't do it better, and certainly not
cheaper than established operators!

...................Vern.............
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