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'GLAD BUSTALK IS BACK!'

 
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Mr. Linsky
BusTalk's Offical Welcoming Committee



Joined: 16 Apr 2007
Posts: 5071
Location: BRENTWOOD, CA. - WOODMERE, N.Y.

PostPosted: Mon May 25, 2009 1:53 am    Post subject: 'GLAD BUSTALK IS BACK!' Reply with quote

Michael,

I know I speak for everyone when I say that you are certainly to be congratulated for bringing us back from what I have to imagine must have been the brink of disaster!

Sure feels good to be home again in more ways than one!

Carry on!

Mr. 'L'


Last edited by Mr. Linsky on Mon May 25, 2009 6:34 pm; edited 3 times in total
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Dieseljim
Deceased



Joined: 26 Jun 2008
Posts: 548
Location: Perry, NY

PostPosted: Mon May 25, 2009 3:37 am    Post subject: What the heck Happened? Site Inaccessible for 3 Days Reply with quote

What the heck happened here. I had been unable to get access to this site for the past 3 days. Server problems?
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Cyberider




Joined: 27 Apr 2007
Posts: 497
Location: Tempe, AZ

PostPosted: Mon May 25, 2009 9:56 am    Post subject: Reply with quote

Thanks, Michael! Glad you were able to restore the site. We've been kind of lost since it went down!

Dave
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ripta42
Site Admin


Age: 39
Joined: 15 Apr 2007
Posts: 1024
Location: Pawtucket, RI / Woburn, MA

PostPosted: Mon May 25, 2009 12:35 pm    Post subject: Reply with quote

I didn't do anything. The server the site is hosted on went down and it took the hosting company five days (it went down Wednesday morning) to get things restored. Here was the official explanation:

---

The web server that your site is hosted on has been offline due to
an apc power failure of 3 server racks. While all the other affected
servers came back online, this web server did not recognize its RAID subsystem.

RAID stands for "Redundant Array of Independent Disks" and is a technology
that employs the simultaneous use of two or more hard disk drives to achieve
greater levels of reliability and performance.

Your website is stored across the RAID system twice over different hard drives,
if one of the hard drives fails your web site will continue to run. The failed
hard drive is replaced and the data that was on the drive copied again from the
other drives within the RAID, this is known as rebuilding the RAID, and normally
happens seamlessly without any effect to the web hosting server or your website.
This is a daily task performed in our data centers and is standard for large data
storage systems such as used in the web hosting environment.

In this instance, we replaced the failed drive with a new drive and the RAID
started to rebuild. While this was happening the rebuild process failed,
corrupting all the data within the RAID set. This should not happen and we have
open tickets with the RAID manufacturer to understand what went wrong in this
case and to ensure that they can prevent this for the future.

Our system administrators do not rely on the RAID system as our only source of
backup. We run a rolling backup of the live system to external backup servers
to ensure that in a case like this we have a restore solution.

After the RAID corruption occurred, our engineers analyzed the situation and
found that the only solution left to us was to recover the data from our backup
systems. At this point the RAID was reinitialized ready to receive data,
this process itself takes several hours to perform.

We are currently copying and restoring the data from our backup systems to the
web hosting server that your site runs from. The restore process takes time and
will be finished not before Saturday afternoon.

Since the system problems began we have had a dedicated team of administrators
working around the clock to monitor the copy of data from our backups and to
ensure that all settings are restored so that your website will run again.

We apologize for any inconvenience and thank you for your patience.
We will update you again as soon as there is additional information available.
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ripta42
Site Admin


Age: 39
Joined: 15 Apr 2007
Posts: 1024
Location: Pawtucket, RI / Woburn, MA

PostPosted: Mon May 25, 2009 12:37 pm    Post subject: Reply with quote

...except the photos nycbusfan uploaded to the gallery on May 18 are gone.


@!^@&
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